You can check your mic and speaker setup and even test your audio devices. – If you're sure you have speakers plugged into your computer, it's possible that GoToTraining hasn't detected them. You might not have any speakers plugged into your computer or device.Either put on the headset, unplug the headset or see Test your Mic and Speakers (VoIP) to learn how to specify which device to use as speakers!
– If you have a headset plugged into your computer or device but you are not currently wearing it, GoToTraining might be using it as your audio output device instead of your speakers. – Try turning up the volume gradually until you can hear something!
Here are a few suggestions of what might be preventing you from hearing the other participants in the session.
